A dispute between an Apple authorized repair provider and its insurers exposed a settlement between the Cupertino company and a woman whose personal photos and video were stolen and posted online.
Wired’s recent story of Kytch is notable for exposing the truth about McDonald’s notoriously fussy soft ice cream machines. But it is also about why a …
Paul Roberts
I went on The Smashing Security podcast this week. We dug deep on the right to repair issue and how arguments about cybersecurity and privacy risks are…
Paul Roberts
Looking for stories: how’s “authorized repair” working for you? One of the “big lies” that get foisted by equipment manufacturers in hearings when they’re arguing against right to repair is that their “author…
Paul Roberts
When Colorado lawmakers met to debate a right to repair bill last month, they had lots of concerns - many provided courtesy of Google.
Paul Roberts
It took the US Federal Trade Commission two years and an Act of Congress to barf up the conclusions from its Nix the Fix event. In the end, the FTC sen…
Paul Roberts
With 1.5m YouTube followers, Louis Rossmann is one of the most prominent voices in the right to repair movement. In this video, he and I talk about his…
Paul Roberts
Without proper documentation, tools, keys, or parts, skilled technicians can’t always complete repairs. And without enough authorized technicians, devi…
Seth Rosenblatt
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